Will we ever learn?

Posted: January 7, 2007 in lean
Tags: ,

Well, USA Today, published another article on Jan. 5, 2007, that shows how little we understand the competitive advantage held by Toyota. GM Chief Executive Rick Wagoner notes:

“I like being No. 1, and I think our people take pride in it,” he told a small group of reporters at GM’s headquarters. “It’s not something we’re going to sit back and let somebody else [Toyota] pass us by.”

If Toyota does pass GM, Wagoner said he would not be pleased.

“It won’t be a happy day for me, but I’ve lost basketball games before in my life. You get ready and you learn and you go back the next day, and that’s what we’ll do,” he said. “We’re going to fight to keep the position, and if one day we lose it, we’ll fight to get it back.”

Meanwhile, the Toyota spokesperson notes:

Toyota isn’t concerned about becoming No. 1 globally, said spokesman Irv Miller. The company is working to keep its quality high, focus on customers and roll out its new Tundra full-sized pickup, due next week, he said.

“A perceived sales challenge for global leadership is not something we’re even thinking about,” Miller said.

Once again, Toyota clearly tells everyone who cares to listen that they have a strategic, rather than a tactical focus. Don’t worry about the game when you can win the season. How much further will GM profits fall, just so that they can sell more cars than Toyota in 2007?

Toyota employees have the knowledge to continuously improve the quality or their cars and speed in which they produce them.


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